• The manufacturer offers a Limited Lifetime warranty on this product against defects in workmanship and materials arising under normal use by the original purchaser.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment. Unfortunately, we are unable to process returns beyond this period.
• A 15% restocking fee applies to all returns, along with any applicable shipping charges.
• All returns require a Returned Goods Authorization (RGA) number before being sent back. Returns without prior authorization cannot be accepted.
• Products must be in their original condition, unused, and in their original packaging. Customers are responsible for return shipping costs.
• If a return is not due to a manufacturing defect, the original shipping cost and any payment processing fees (credit card/PayPal) will be deducted from the total refund.
• For health and safety reasons, we are unable to accept returns on hygiene and bath products.
• Custom orders are non-refundable and non-returnable.
• The return policy for specific products may vary based on the manufacturer’s terms and conditions.

If you have any questions or need assistance with a return, we are happy to help. Please contact us for further details.

Q. What makes the Evoflex belt different from a regular pelvic positioning belt?
A. Unlike traditional fabric belts that can twist or sag, the evoflex has rigid straps that allow the belt to give firmer support. It is also mounted with spring washers, allowing the belt to be easity moved out of the way when not in use (and keeping it out of the wheelchair drive wheels).

Q. Will the Evoflex belt get in the way when transferring the user in and out of the wheelchair?
A. Not at all. The belt’s stiffened straps conveniently pivot away from the seat when unbuckled, making transfers smoother and reducing the need for constant repositioning.

Q. Can the Evoflex belt help prevent sliding or slouching in the wheelchair?
A. Absolutely. Its firm structure provides consistent anterior support, which can help reduce posterior pelvic tilt—a common cause of slouching and skin breakdown.

Q. How do I attach the Evoflex to a wheelchair
A. The evoflex comes with mounting hardware that can be used with our frame clamps or mounted directly to the frame.

Q. What is the purpose of the optional belt extender?
A. The belt extender adds up to 12.5cm per side for wheelchairs with thicker cushions or distant mounting points. Its locking pin prevents pivoting, or the reverse side allows rotation, maintaining stiffness and ease of use.