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Account

1. How do I create an account with Medicaleshop?

2. Is it necessary to create an account?

3. What is a business account?

4. What are the benefits of signing up with Medicaleshop?

Search Item

1. How to search for items?

Customize your items

1. How to buy customized rehab equipment on Medicaleshop?

2. How to purchase parts and accessories for medical equipment?

3. How can I check the stock availability before placing the order?

Manage Shopping Cart

1. How to add items to cart?

2. Can I save items for later?

3. How to check and apply promotions and discounts on cart?

4. Can I set up auto reorder for items?

Request a Quote Online

1. Can I request special pricing for items?

2. How to request a quote for multiple items?

Auto Reorder Subscription

1. What is Auto Reorder Subscription?

2. Why should I subscribe for auto reorder?

3. Step-by-step how to set up for auto reorder?

4. What items are eligible for auto reorder?

Discounts

1. How can I apply coupons on my order?

2. For how long is the coupon code valid?

Checkout and Order

1. How can I checkout multiple items together?

2. What is express checkout?

3. Where can I see my order details?

Shipping and delivery

1. What are the special delivery charges?

2. How can I find the shipping details of my product?

3. Do you ship internationally? If so, what are the charges?

4. What is the lead time for my order to deliver?

Return and Cancellation

1. What is the process of initiating returns?

2. What are the items which are not returnable?

3. If I made a mistake on my online order, how do I change it?

4. How can I cancel my order?

Sales Tax Exempt

1. How do I submit a Tax Exempt document to Medicaleshop, and why is it required?

Payment Methods

1. Do you accept credit cards?

2. Do you have any payment terms?

3. Does Medicaleshop accept insurance?

4. What is Paypal Pay Later?

5. Does Medicaleshop accept FSA/HSA dollars?

Loyalty Points

1. What are loyalty points? How can I earn these?

2. How to use loyalty reward points?

Purchase Order

1. How can educational institutions and B2B businesses submit purchase orders to Medicaleshop?

W9 Form

1. Do you provide W9 form?

Feedback and Review

1. Does Medicaleshop read customer reviews?

Contact Us

1. What is the best way to contact Medicaleshop?

2. At what time can I contact the customer service?

Installation Service

1. How can I request installation or repair services from Medicaleshop?