Comfort Company Acta-Embrace Back - Adjustable Moldable Support

• The Comfort Company holds a lifetime warranty policy for all products.
• If a manufacturers’ defect occurs, the product will be replaced at no cost to the buyer.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

• All items being returned to the manufacturer require a Return Authorization Number (R.A.) and no returns will be accepted without an R.A.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customer's expense in the original packaging.
• There will be 15% Restocking Fee for all merchandise returned within Three months of the invoice date.
• No returns will be accepted after three (3) months.
• If any product for which the purchaser demands rerouting before delivery, there will be a 25% restocking fee for all merchandise that is rerouted.
• No restocking fee will be charged if an error by manufacturer resulted in shipment of product that did not conform with the order received.
• Once a non-standard item has been started in production, Manufacturer does not allow cancellations.
• Manufacturer reserves the right to determine condition and salability of products returned.
• Custom orders are non-refundable and non-returnable
• No returns accepted for Hygiene & Bath products due to health concerns
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

Please call us for Specific Details.

Q. What makes the Acta-Embrace Back ideal for complex spinal needs like scoliosis or kyphosis?
A. The Acta-Embrace Back features moldable aluminum stays that can be easily shaped to match spinal curvatures, providing customized support for conditions like scoliosis and kyphosis. This allows users to achieve better posture, comfort, and stability while seated.

Q. Can the Acta-Embrace Back be adjusted while the user remains seated?
A. Yes, all adjustments to the Acta-Embrace Back, including height, angle, and depth, can be made while the user is seated. This saves time and eliminates the need for multiple transfers during fitting.

Q. Is the Acta-Embrace Back compatible with headrests and lateral supports?
A. Yes, it includes pre-drilled holes for optional head support and lateral hardware compatibility, making it easy to add extra support features if needed.

Q. What are the available cover options for this backrest?
A. You can choose between Comfort-Tek, which offers easy cleaning and moisture resistance, or Stretch-Air for increased breathability and skin protection.

Q. How does the integrated trunk support system work?
A. The Acta-Embrace Back offers integrated trunk supports attached to a planar aluminum backrest, which can be independently adjusted for height, angle, and up to 3" of width to provide a truly personalized fit.

Q. Can adjustments be made without removing the backrest?
A. Yes! The new inner top zipper allows moldable stays to be adjusted without removing the foam and cover, making modifications easier while the user remains seated.

Q. How is the Acta-Embrace Back maintained and cleaned?
A. The cover is removable and machine washable. The internal components can be wiped with a damp cloth. Regular inspection is recommended to ensure continued support and durability.

Q. Is the Acta-Embrace compatible with standard wheelchairs?
A. Yes, the Acta-Embrace is compatible with most manual and power wheelchair models. It includes adjustable hardware that allows for secure mounting and precise positioning.