Danmar Hensinger Head Support - Adaptive Neck & Head Positioning

• Manufacturer warrants all its products against defects in material or workmanship for 90 days from invoice date.
• This warranty does not cover normal wear and tear, cost of inconvenience, property damage, abuse, accident or similar incidents.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms and conditions are applicable for warranty of this product.

Please call us for specific details

We strive for your complete satisfaction with every purchase. If you need to return or exchange a standard, unused item, we are happy to assist within 30 days of the invoice date. Please contact us to obtain a Return Authorization Number (RGA) before shipping any items back.

• Items returned after the initial 30-day period will be considered on a case-by-case basis and may be subject to a restocking fee.
• To ensure a smooth return process, all items must be returned in new, unused condition, in their original packaging, and shipped at the customer's expense.
• Please note that original shipping costs and any credit card or PayPal processing fees will be deducted from refunds for returns that are not due to manufacturing defects.
• For health and safety reasons, hygiene and bath products are not eligible for return.
• Customized, premium color, or modified products, including items with attached padding, are made to your specifications and therefore are not returnable.
• Due to their unique nature, please understand that customized or modified orders are not eligible for returns.
• Our standard manufacturer terms and conditions apply to this product's return policy.

For specific details and to discuss your particular needs, please contact our customer service team. we’re happy to help!

Q. What is the Hensinger Head Support used for?
A. The Hensinger Head Support is designed to gently brace the head by the jawline, helping individuals maintain mid-line head positioning. This improves breathing, swallowing, feeding, and social interaction—especially in classroom or therapy settings.

Q. How do I choose the correct size?
A. Measure the inner neck circumference. Sizes range from:

• X-Small: 9" circumference, 1" thick
• Small: 12" circumference, 1.5" thick
• Medium: 14" circumference, 2" thick
• Large: 16" circumference, 2.5" thick

Choose based on comfort and fit to ensure proper support.

Q. What is the difference between Mounted and Unmounted versions?
A.

• Mounted: Includes a mounting plate and straps to attach to a wheelchair or seating system.  
• Unmounted: Wraps around the neck without hardware. Ideal for flexible use.

Allow 5–7 business days for fabrication of mounted versions.

Q. Is the head support easy to put on and remove?
A. It features a Quick-Release buckle, allowing for fast, hassle-free application and removal—especially important for caregivers and therapists.

Q. Can this be used with other positioning systems?
A. The Hensinger can be used with a chest support or integrated into custom seating systems, making it adaptable for clinical, school, or home use.

Q. Are replacement covers or custom options available?
A. A soft cover is included, and custom Lycra covers can be ordered for an additional charge (fabrication takes 5–7 business days). These help maintain hygiene and comfort.