Drive Medical Battery Powered Patient Lift - 6-Point Cradle

Limited Lifetime Warranty

1 Year Electronics - on Battery, Hand control, Actuator

• Manufacturer warrants this product to be free of defects in materials and workmanship to the original consumer/purchaser.
• This device was built to exacting standards and carefully inspected prior to shipment.
• This warranty is an expression of confidence in the materials and workmanship and assurance to the consumer of years of dependable service.
• In the event of a defect covered by this warranty the manufacturer will at its option, repair or replace the device.
• This warranty does not cover device failure due to misuse or negligence, or normal wear and tear.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• The product warranty is applicable as per the terms and conditions given by the product manufacturer.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment.
• A 25% restocking fee will apply to all returns.
• All returns must include an RGA (Returned Goods Authorization) number. Unauthorized returns will not be accepted.
• Returned products must be in new, unused condition, not tampered with, and in their original packaging. The return must be made at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund amount.
• All freight charges, fuel surcharges, handling fees, and additional freight services are non-refundable.
• Hygiene products cannot be returned once opened or used due to health concerns.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

We are committed to your satisfaction. Please feel free to contact us for any specific details or assistance with your return.

Q: What is the maximum patient weight this lift can safely handle?
A: The Drive Medical Battery Powered Patient Lift supports most standard patients; refer to the product specifications for exact weight limits.

Q: Can the lift be operated manually in case of battery failure?
A: Yes, the lift includes a jumbo actuator pump with an emergency manual override to safely lower patients.

Q: How do I charge the lift battery?
A: Simply plug the lift into an AC outlet; the battery does not need to be removed for charging.

Q: Is the lift suitable for home use?
A: Yes, it is designed for safe, reliable operation in both home-care and clinical environments.

Q: Does the lift provide any alerts for low battery?
A: Yes, an audible warning sounds when battery power falls below 50% to ensure timely recharging.

Q: Is the lift easy for caregivers to operate?
A: Yes, the battery-powered system reduces physical strain and allows smooth, controlled patient transfers with minimal effort.