Drive Medical Cruiser X4 Lightweight Aluminum Wheelchair

Limited Lifetime Warranty

• Manufacturer warrants this product to be free of defects in materials and workmanship for the lifetime of the original consumer/purchaser.
• This device was built to exacting standards and carefully inspected prior to shipment.
• This warranty is an expression of confidence in materials and workmanship of products and assurance to the consumer of years of dependable service.
• In the event of a defect covered by this warranty the manufacturer will at its option, repair or replace the product.
• This warranty does not cover device failure due to misuse or negligence, or normal wear and tear.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• The product warranty is applicable as per the terms and conditions given by the product manufacturer.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment.
• A 25% restocking fee will apply to all returns.
• All returns must include an RGA (Returned Goods Authorization) number. Unauthorized returns will not be accepted.
• Returned products must be in new, unused condition, not tampered with, and in their original packaging. The return must be made at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund amount.
• All freight charges, fuel surcharges, handling fees, and additional freight services are non-refundable.
• Hygiene products cannot be returned once opened or used due to health concerns.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

We are committed to your satisfaction. Please feel free to contact us for any specific details or assistance with your return.

Q: How much does the Cruiser X4 weigh?
A: The basic configuration of the Cruiser X4 weighs 34 pounds or less, excluding front riggings, making it lightweight and easy to transport.

Q: Can the seat height and depth be adjusted?
A: Yes, the Cruiser X4 offers a patented adjustable seat depth of 16" or 18" and multiple rear axle positions for standard or hemi seating heights.

Q: Are the armrests removable or adjustable?
A: The flip-back armrests are removable and height adjustable from 10" to 14" from the top of the seat rail, featuring a convenient front-mounted lever release.

Q: What type of wheels does the wheelchair have?
A: It includes composite mag-style rear wheels with hand rims, polyurethane rear tires, and 8" composite front casters that are height- and angle-adjustable for a smooth ride.

Q: Is the wheelchair suitable for outdoor use?
A: Yes, the Cruiser X4’s durable frame, lightweight wheels, and precision bearings allow smooth navigation over both indoor and outdoor surfaces.

Q: How easy is it to clean and maintain the wheelchair?
A: The wheelchair features flame-retardant nylon upholstery resistant to mildew and bacteria, along with a chip-resistant frame finish, ensuring easy maintenance and hygiene.