Drive Medical Gravis Battery Floor Lift - 600 lb Capacity

Frame: Limited Lifetime Warranty.

Electronics: 5 (Five) Year Limited Warranty.

Battery: 1 (One) Year Limited Warranty under normal use and service.

• Damage caused by use in unsuitable environmental conditions or failure to maintain the product in accordance with user and service instructions is not covered.
• Any alteration, modification, or repair unless performed by or authorized in writing by the manufacturer will void this warranty.
• This device was built to exacting standards and carefully inspected prior to shipment.
• This Lifetime Limited Warranty is an expression of confidence in the materials and workmanship of products and assurance to the consumer of years of dependable service.
• This warranty does not cover device failure due to owner misuse or negligence, or normal wear and tear. The warranty does not extend to wearable components.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment.
• A 25% restocking fee will apply to all returns.
• All returns must include an RGA (Returned Goods Authorization) number. Unauthorized returns will not be accepted.
• Returned products must be in new, unused condition, not tampered with, and in their original packaging. The return must be made at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund amount.
• All freight charges, fuel surcharges, handling fees, and additional freight services are non-refundable.
• Hygiene products cannot be returned once opened or used due to health concerns.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

We are committed to your satisfaction. Please feel free to contact us for any specific details or assistance with your return.

Q: What is the maximum weight capacity of the Gravis lift?
A: The Gravis battery powered floor lift safely supports residents up to 600 lbs.

Q: Can the lift be used if the hand control is not working?
A: Yes, redundant control systems allow the lift to operate safely even if the hand control becomes inoperable.

Q: What makes the six-point cradle system beneficial?
A: The six-point cradle with spring clips provides a wider, more secure footprint, reduces sling squeeze, and allows a shallower lift height for improved access and comfort.

Q: How do I know when the battery needs charging or maintenance is due?
A: The lift includes a visual battery fuel indicator, low battery alerts, and audible reminders when maintenance or inspection is required.

Q: Can the lift be maneuvered easily on different floor surfaces?
A: Yes, oversized sealed rear casters ensure smooth movement and secure locking on various floor types.

Q: Is the battery removable for charging?
A: No, the Gravis battery can be charged on or off the lift, offering flexibility and convenience for caregivers.