Drive Medical Poly-Fly Transport Wheelchair – Mobility Aid

Limited Lifetime Warranty

• Manufacturer warrants this product to be free of defects in materials and workmanship for the lifetime of the original consumer/purchaser.
• This device was built to exacting standards and carefully inspected prior to shipment.
• This warranty is an expression of confidence in materials and workmanship of products and assurance to the consumer of years of dependable service.
• In the event of a defect covered by this warranty the manufacturer will at its option, repair or replace the product.
• This warranty does not cover device failure due to misuse or negligence, or normal wear and tear.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• The product warranty is applicable as per the terms and conditions given by the product manufacturer.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment.
• A 25% restocking fee will apply to all returns.
• All returns must include an RGA (Returned Goods Authorization) number. Unauthorized returns will not be accepted.
• Returned products must be in new, unused condition, not tampered with, and in their original packaging. The return must be made at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund amount.
• All freight charges, fuel surcharges, handling fees, and additional freight services are non-refundable.
• Hygiene products cannot be returned once opened or used due to health concerns.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

We are committed to your satisfaction. Please feel free to contact us for any specific details or assistance with your return.

Q: Can this wheelchair be used both as a self-propelled and transport chair?
A: Yes, the Poly-Fly features quick-release rear wheels and dual wheel locks, allowing seamless conversion between self-propelled and transport modes.

Q: Is the wheelchair lightweight enough for travel and easy handling?
A: Yes, its all-aluminum frame is designed to be lightweight while maintaining high strength, making it easy to maneuver and transport.

Q: Are the footrests adjustable or removable?
A: The wheelchair comes with standard swing-away footrests and composite footplates. Optional tool-free swing-away elevated leg rests are also compatible.

Q: How much weight can this wheelchair safely support?
A: The Poly-Fly has a maximum weight capacity of 250 lbs, accommodating most adult users.

Q: Can the wheelchair be folded for storage or transport?
A: Yes, the deluxe back release allows the backrest to fold down, making it compact and easy to store or transport.

Q: What safety features does this wheelchair include?
A: It comes with anti-tippers, dual wheel locks for each configuration, and 8" casters to ensure stability and prevent tipping during use.