ErgoBasic Chiropractic Bench by PHS Medical - Firm Foam/Soft Foam

Manufacturer warrants this product to be free of defects in materials and/or workmanship to the original consumer/purchaser from the date of purchase under the following:

• Frame Warranty: 1 Year warranty (Structural Only)
• Foam and Upholstery: 1 Year warranty
• Labor Warranty: Labor not covered; parts only
• Moving components, hardware, accessories: 1 Year Warranty

• The manufacturer shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages or delay, including damages for loss of income or loss of use.
• This Warranty does not include damage resulting from accident and expressly excludes normal wearing of parts or deterioration due to normal wear and tear, damage caused by improper set-up or storage, defect caused by transportation, accident, fire, flood, alteration, abuse, misuse, or negligence.

Any obligation of the manufacturer under this Warranty shall automatically and immediately terminate, without notice from or any further action by manufacturer and the manufacturer shall have no responsibility for damages of any kind as a result of the occurrence of any of the following:

• Alteration or obliteration of any identifying marks.
• Accident, misuse, abuse or negligent use of the products or any component thereof;
• Any repair or alteration of the products or any component thereof made outside manufacturer authorization;
• Failure to provide normal maintenance for the products or any component thereof in accordance with the product operating manual;
• Improper installation, setup, or operation (including both mechanical and electrical) of the Products or any component thereof, which includes operation of the Product not in accordance with the product’s operating manual;

Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.

Standard Manufacturer Terms & Conditions are applicable for Warranty of this product.

Please call us for specific details.

• Returns are accepted within 30 days from the shipment date.
• A restocking fee may apply upon inspection of the returned item.
• Orders canceled during production may be subject to a restocking fee.
• All returns require an RGA (Returned Goods Authorization) number. Unauthorized returns cannot be processed.
• Products must be in new, unused condition, untampered, and returned in their original packaging at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund.
• For hygiene reasons, used or opened hygiene products cannot be returned.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

Delivery Inspection Policy:

• We encourage customers to inspect all shipments immediately upon arrival.
• If the package appears damaged, you have the right to refuse the delivery.
• Once a delivery has been accepted, Medicaleshop will not be held liable for any damages.

Please call us for specific details.

Q. Does the ErgoBasic Chiropractic Bench include a pelvic drop feature?
A. Yes, it comes standard with the Accelerator™III pelvic drop system for controlled, dynamic adjustments during chiropractic treatment.

Q. What’s the difference between the soft foam and firm foam options?
A. Soft foam provides a cushioned feel for patient comfort during longer sessions, while firm foam offers better support for precise adjustments. Both options have seamless, durable upholstery.

Q. Is the height of the ErgoBasic bench adjustable?
A. Yes, the height adjusts from 18" to 24", allowing chiropractors to customize the table for patient access and practitioner ergonomics.

Q. Is the ErgoBasic Chiropractic Bench ADA compliant?
A. Yes, it meets ADA requirements, with an 18"–24" adjustable height range and a sturdy steel frame—making it suitable for professional chiropractic clinics.

Q. How does the tilt headpiece work?
A. The tilt headpiece allows for angular adjustments to position the patient’s head comfortably during treatments.

Q. Does the ErgoBasic bench require assembly?
A. No, it ships fully assembled with the frame and legs attached—ready for immediate use out of the box.