Hausmann Straight Staircase with Platform

• Manufacturer warrants to the original buyer that the product shall be free from defects in material and workmanship and agrees to remedy any such defect or to furnish a new or equal part in exchange therefore.
• Warranty covers parts for Three (3) years and covers repairs for the first year, commencing on date of original shipment.
• Manufacturer will determine the technical level of service needed and approve labor coverage on a case by case basis.
• This warranty covers defects in materials and workmanship provided such product is used for the normal purpose for which intended, and damage is not the result of abuse or misuse.
• Manufacturer is not responsible for charges for repairs or other work, without prior written authorization by manufacturer.
• Manufacturer reserve the right to repair or replace defective products at its sole discretion.
• This warranty does not include damage resulting from accident and expressly excludes normal wearing of parts, or defect caused by transportation, accident, fire, flood, alteration, or negligence.
• Warranty does not include damage resulting from accident and expressly excludes normal wearing of parts, or defect caused by transportation, accident, fire, flood, alteration, or negligence.
• Manufacture shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages or delay, including damages for loss of income or loss of use.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for warranty of this product.

Please call us for specific details.

Custom products, Custom Color and products with Custom Logos are not returnable.

• Non-warranty returns will be accepted within 180 days from original shipment date.
• All returns for non-defective items are subject to a 15% restocking fee, if accepted.
• All returns must have an RGA number (Returned Goods Authorization) unauthorized returns will not be accepted.
• Manufacturer shall review and inspect product returns with a valid Return Material Authorization.
• Products must be in good condition, in the original packaging, and in resalable condition.
• Manufacturer will issue a credit less restocking fee based on inspection findings and re-salability of product.
• No returns for products denoted as non-cancellable and non-returnable will be permitted to be returned.
• As a reminder, all product returns, replacement, or repairs require prior written approval with an issued Return Material Authorization (RMA).
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• It is customer's responsibility to check the product upon delivery and note any such discrepancy at the earliest and report the dealer.
• Hygiene products will not be returned once used or opened.
• Standard manufacturer terms & conditions apply for return policy of this product.

Delivery Inspection Policy:

All shipments must be inspected immediately upon receipt. If the shipment is damaged, you have the right to refuse the delivery. Once the delivery has been accepted, Medicaleshop will not be held liable for any damages.

Please call us for specific details.