Jay Wrist Straps assist in gently positioning the wrists in the desired location, which aids in overall upper body posture and head control. Padded wrist straps are available in three sizes and are designed to support the upper extremities.

• Standard manufacturer terms & conditions apply for warranty of this product.

Please call us for specific details.

• Configured and Custom Made Wheelchairs, Seating Systems (including modified Jay products), Built-4-Me products are not eligible for return regardless of order date.
• All returns must have an RGA number (returned goods authorization number) unauthorized returns will not be accepted.
• The RGA number and location must appear on the outside of the package in a clearly visible manner.
• RGA’s are valid for 60 days and will not be accepted if the item(s) is not returned within 60 days after a RGA is issued.
• The product must be saleable (Unused and Not a Discontinued Item) and must be properly packaged (Preferred Original Packaging).
• All approved returns must be shipped at customer’s expense using their preferred carrier. Product or parts returns which are not pre-paid will not be accepted.
• If your return is due to a Manufacturing error and if all items on the invoice are being returned, then Manufacturer will refund any freight and/or handling fee on the original order paid.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• All seating components must be returned inside original sealed plastic bags.
• No returns accepted for Hygiene & Bath products due to health concerns
• For applicable restocking fees, please consult the chart below:

Restocking Fees:
Return Authorization’s issued on orders shipped within 90 days of original ship date and returned within 60 days of receiving the Return Authorization are subject to a 25% restocking fee.
Return Authorization issued on orders shipped within 180 days of original ship date and returned within 60 days of receiving the Return Authorization are subject to a 50% restocking fee.
No Returns Will be accepted after 180 Days elapse.

Please call us for specific details.