Joerns WeCare Ultra-Low Bed - Full Electric Adjustable Bed

• Manufacturer warrants this product for a period of One (1) year from the date of delivery against defects in materials and workmanship under normal use and service.
• This 1 year warranty includes all mechanical and electrical components.
• Steel structural components on beds are covered under warranty for a period of Seven (7) years from the date of delivery.
• Welds are covered under limited lifetime warranty of the product.
• Damage caused by use in unsuitable environmental conditions, abuse or failure to maintain the product in accordance with client and service instructions is not covered.
• Any alteration, modification, or repair unless performed by or authorized in writing by manufacturer voids this warranty.
• Parts that wear from normal use, such as DC batteries, are not covered under the stated warranty but are covered for 90 days after date of delivery.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard Manufacturer Terms & Conditions are applicable for Warranty of this product.
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• Manufacturer provides 30 days return policy on unopened (original packaging), unused product with written permission obtained in advance from Seller with return authorization number issued to buyer.
• All approved returns must be shipped F.O.B (Sellers warehouse), and must be properly packaged by buyer.
• Product returns are subject to a service charge of 30%, or such amount then in effect.
• Used product or custom product is not returnable except for warranty purposes.
• Product returns, which are not approved or are not prepaid, will not be accepted by manufacturer.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customer's expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• No returns accepted for Hygiene & Bath products due to health concerns
• Custom orders defined as unique configuration for one customer, are non-refundable and non-returnable
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

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Q: What makes the Joerns WeCare bed different from standard homecare beds?
A: The WeCare bed offers institutional-grade performance in a home-friendly design, featuring ultra-low height, AutoContour positioning, and advanced safety features typically found in hospital beds.

Q: Can the WeCare bed be adjusted for different patient sizes?
A: Yes, the bed supports optional width and length extensions, allowing customization for patient comfort and compliance with entrapment guidelines.

Q: Is the WeCare bed suitable for bariatric patients?
A: The bed supports a safe working load of up to 450 lbs, ensuring reliable performance for most patients in long-term and post-acute care settings.

Q: Does the bed require professional installation?
A: No. The WeCare bed is designed for easy setup and can be assembled quickly using standard tools. Optional delivery aids simplify installation even in homes or tight spaces.

Q: What type of mattress works best with this bed?
A: The WeCare bed is compatible with standard healthcare-grade foam, gel, and low-air-loss mattresses, allowing facilities or caregivers to match therapeutic needs.

Q: Is the bed compliant with hospital safety standards?
A: Yes. The WeCare bed meets FDA and IEC entrapment and electrical safety standards, ensuring safe and reliable performance in clinical and home environments.