• The product warranty is applicable as per the terms and conditions provided by the product manufacturer.

Please call us for specific details.

• No returns will be accepted after 30 days from the date of shipment.
• All returns are subject to a restocking fee as per manufacturers terms and conditions.
• All returns must have an RGA number (Returned Goods Authorization), unauthorized returns will not be accepted.
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customers expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost will be deducted from the total refund.
• Hygiene, bath and toilet items cannot be returned once opened or used.
• Standard manufacturer terms and conditions apply for return policy of this product.

Please call us for specific details.

How to make sure of efficient pumping?

• Ensure that the breast pump and accessories are installed correctly and that the flange fits the breast when pumping.
• Select the correct size flange. (15/17/19/21/27mm).
  Use the ''nipple measure tool'' (included in the box), and select the flange according to the measurement size. (Be sure to measure the diameter of the nipple alone, do not include the areola.)
• The silicone accessories can be replaced every 3 months or so according to the installation and suction status of the breast pump.
• Suggest bra style: full coverage bra/stretch fabric/with nursing buckle/wireless bra.

How can I confirm the correct flange size?

Before purchase: Momcozy have such a size guide exclusively to solve this problem of moms, you can check the guide on how to measure your flange size.

After purchase, you can use the ''nipple measure tool''(included in the package), select the flange according to the measurement size

Please note, your breast size may change before pumping and after pumping, so please measure your size when you start pumping or the flange size may not be appropriate for you.

How long should I replace breast pump accessories?

All Momcozy pump parts that come in contact with breast milk are BPA free, giving you peace of mind about your baby's milk

Some breast pump accessories do need replacing regularly to maintain performance. If you notice that your pump seems to have lost suction, the first thing you should do is take a look at your parts, particularly the valves, and inspect for wear, fraying, or stretching and replace if needed.

• Diaphragm, duck valves and inserts are recommended to replace your parts every 2-3 months;
• Flange shields and milk collector need to be replaced every 6 months