• The product warranty is applicable as per the terms and conditions provided by the product manufacturer.

Please call us for specific details.

• No returns will be accepted after 30 days from the date of shipment.
• All returns are subject to a restocking fee as per manufacturers terms and conditions.
• All returns must have an RGA number (Returned Goods Authorization), unauthorized returns will not be accepted.
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customers expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost will be deducted from the total refund.
• Hygiene, bath and toilet items cannot be returned once opened or used.
• Standard manufacturer terms and conditions apply for return policy of this product.

Please call us for specific details.

Frequently Asked Questions:

Q1. Is Nexwear’s Incontinence Underwear Washable or Reusable?

Nexwear's incontinence underwear is disposable. It's made from a thin cloth-like material for discretion and comfort, but the products are not designed to be reused.

Q2. How Much Urine Will Nexwear Underwear Hold?

Nexwear Women's Premium Protective Underwear can hold up to 3.5 cups of fluid and contains odor-neutralizing agents to help maintain a feeling of freshness and cleanliness.