PHS Medical Pass Through Staircase - Rehab Training Stairs

PHS Pass Through Therapy Training Stairs Specifications:

Manufacturer warrants this product to be free of defects in materials and/or workmanship to the original consumer/purchaser from the date of purchase under the following:

• Steel or Wood Frame Warranty: 5 Years warranty (Structural Only)
• Laminate, phenolic or plastic frame Warranty: 3 Years warranty (Structural Only)
• Standard Foam and Standard Upholstery: 2 Years warranty
• Electrical Components: 2 Years warranty
• Moving components, hardware, accessories, and custom printed upholstery and graphics (excluding Rolling Stools with Full Color Graphics - RS-LOGO, MRS-LOGO): 1 Year warranty
• 6 Months on Rolling Stools with Full Color Graphics (RS-LOGO, MRS-LOGO)

• The manufacturer shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages or delay, including damages for loss of income or loss of use.
• This Warranty does not include damage resulting from accident and expressly excludes normal wearing of parts or deterioration due to normal wear and tear, damage caused by improper set-up or storage, defect caused by transportation, accident, fire, flood, alteration, abuse, misuse, or negligence.

Any obligation of the manufacturer under this Warranty shall automatically and immediately terminate, without notice from or any further action by manufacturer and the manufacturer shall have no responsibility for damages of any kind as a result of the occurrence of any of the following:

• Alteration or obliteration of any identifying marks.
• Accident, misuse, abuse or negligent use of the products or any component thereof;
• Any repair or alteration of the products or any component thereof made outside manufacturer authorization;
• Failure to provide normal maintenance for the products or any component thereof in accordance with the product operating manual;
• Improper installation, setup, or operation (including both mechanical and electrical) of the Products or any component thereof, which includes operation of the Product not in accordance with the product’s operating manual;

Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.

Standard Manufacturer Terms & Conditions are applicable for Warranty of this product.

Please call us for specific details.

• Returns are accepted within 30 days from the shipment date.
• A restocking fee may apply upon inspection of the returned item.
• Orders canceled during production may be subject to a restocking fee.
• All returns require an RGA (Returned Goods Authorization) number. Unauthorized returns cannot be processed.
• Products must be in new, unused condition, untampered, and returned in their original packaging at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund.
• For hygiene reasons, used or opened hygiene products cannot be returned.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

Delivery Inspection Policy:

• We encourage customers to inspect all shipments immediately upon arrival.
• If the package appears damaged, you have the right to refuse the delivery.
• Once a delivery has been accepted, Medicaleshop will not be held liable for any damages.

Please call us for specific details.

Q. What’s the difference between the PHS Pass Through Staircase and the ADA version?
A. The Pass Through ADA Staircase meets ADA standards with 11" treads, 36" wide platforms, and 12" handrail extensions. The standard version has 9" treads, 30" platforms, and no ADA-specific handrail features.

Q. How does the staircase support sensory motor development for individuals with special needs?
A. The alternating 6" and 4" steps help improve balance, coordination, and motor planning—beneficial for users with autism or developmental delays.

Q. Are safety features included in the pass-through staircase design?
A. Yes, the staircase includes anti-slip tread surfaces, sturdy 2" steel uprights, and powder-coated aluminum handrails for added stability and safety.

Q. Does the PHS staircase support infection control in clinical settings?
A. Yes, the handrails and uprights have an antimicrobial, powder-coated finish that helps reduce bacteria spread in therapy environments.

Q. Is the staircase delivered fully assembled?
A. Yes, it arrives fully assembled and ready to use—no installation required.