PHS Medical Straight Staircase - Therapy Training Stairs with Safety Handrails

PHS Medical Straight Staircase Specifications:

Manufacturer warrants this product to be free of defects in materials and/or workmanship to the original consumer/purchaser from the date of purchase under the following:

• Steel or Wood Frame Warranty: 5 Years warranty (Structural Only)
• Laminate, phenolic or plastic frame Warranty: 3 Years warranty (Structural Only)
• Standard Foam and Standard Upholstery: 2 Years warranty
• Electrical Components: 2 Years warranty
• Moving components, hardware, accessories, and custom printed upholstery and graphics (excluding Rolling Stools with Full Color Graphics - RS-LOGO, MRS-LOGO): 1 Year warranty
• 6 Months on Rolling Stools with Full Color Graphics (RS-LOGO, MRS-LOGO)

• The manufacturer shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages or delay, including damages for loss of income or loss of use.
• This Warranty does not include damage resulting from accident and expressly excludes normal wearing of parts or deterioration due to normal wear and tear, damage caused by improper set-up or storage, defect caused by transportation, accident, fire, flood, alteration, abuse, misuse, or negligence.

Any obligation of the manufacturer under this Warranty shall automatically and immediately terminate, without notice from or any further action by manufacturer and the manufacturer shall have no responsibility for damages of any kind as a result of the occurrence of any of the following:

• Alteration or obliteration of any identifying marks.
• Accident, misuse, abuse or negligent use of the products or any component thereof;
• Any repair or alteration of the products or any component thereof made outside manufacturer authorization;
• Failure to provide normal maintenance for the products or any component thereof in accordance with the product operating manual;
• Improper installation, setup, or operation (including both mechanical and electrical) of the Products or any component thereof, which includes operation of the Product not in accordance with the product’s operating manual;

Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.

Standard Manufacturer Terms & Conditions are applicable for Warranty of this product.

Please call us for specific details.

• Returns are accepted within 30 days from the shipment date.
• A restocking fee may apply upon inspection of the returned item.
• Orders canceled during production may be subject to a restocking fee.
• All returns require an RGA (Returned Goods Authorization) number. Unauthorized returns cannot be processed.
• Products must be in new, unused condition, untampered, and returned in their original packaging at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund.
• For hygiene reasons, used or opened hygiene products cannot be returned.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

Delivery Inspection Policy:

• We encourage customers to inspect all shipments immediately upon arrival.
• If the package appears damaged, you have the right to refuse the delivery.
• Once a delivery has been accepted, Medicaleshop will not be held liable for any damages.

Please call us for specific details.

Q. How does the Straight Staircase compare to the Pass Through Staircase for therapy?
A.The Straight Staircase supports focused, one-way balance and gait training, while the Pass Through Staircase allows continuous movement for advanced mobility exercises.

Q. What makes the Straight ADA Staircase different from the standard model?
A. The ADA version features a wider 36" platform and 11" deep treads for improved accessibility and safety. The standard model is more compact and does not meet ADA specifications.

Q. How does the straight design help with balance training for individuals with special needs?
A. The consistent four-step design (6" height per step) offers a controlled setting for practicing coordination, balance, and safe stair navigation—ideal for building motor skills in therapy settings.

Q. What safety features are included with the PHS Medical Straight Staircase?
A. It includes anti-slip treads on all steps and platform, sturdy 2" steel uprights, and black powder-coated aluminum handrails to ensure user safety during therapy sessions.

Q. What is the minimum ceiling height needed for installation?
A. A ceiling height of at least 9 feet is required to install the staircase safely.

Q. Are finish options available for the Straight Staircase?
A. Yes, you can choose from Maple or Birch wood finishes, or a Maple laminate option to match your facility’s decor.

Q. Does the staircase arrive assembled and ready for use?
A. Yes, it ships fully assembled and only needs to be positioned and inspected, allowing for immediate use in therapy sessions.