• Manufacturer warrants to the original end purchaser of the product that the product is free from defects in material and workmanship under normal use and service.
• This warranty does not cover normal deterioration of the product due to wear and exposure.
• This warranty does not apply to any product that has been subject to misuse, abuse, neglect, alteration, accident, usage not in accordance with product instructions, acts of God, or improper installation, or that has been used for rental purposes or repaired by someone other than manufacturer
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• The product warranty is applicable as per the terms and conditions given by the product manufacturer.

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• All returns are subject to a 10% restocking fee
• No returns will be accepted after 60 days from date of purchase.
• Only stock items may be returned.
• All returns must have an RGA number (Returned Goods Authorization) unauthorized returns will not be accepted.
• The products must be new, unused condition, not tampered with, in original packaging and returned at customer's expense in original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• All freight charges, fuel surcharges, handling fees and additional freight services are non-refundable.
• No returns accepted for Hygiene & Bath products due to health concerns
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms & conditions are applicable for return policy of this product.

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Q: How simple is it to install the ramp?
A: The PVI Solid Ramp is ready to use right out of the box. Its one-piece design allows for quick and straightforward installation, requiring no assembly.​

Q: Can the ramp be used in both residential and commercial settings?
A. Absolutely, the ramp is suitable for various environments, providing accessibility wherever needed.

Q: How much weight can this ramp handle?
A: The ramp has a weight capacity of 850 lbs, making it suitable for manual wheelchairs, electric scooters, power chairs, and caregiver assistance.

Q: Will it work on stairs or high thresholds?
A: This ramp is ideal for single-step entries or thresholds up to 10 inches high (depending on the ramp length). Use the 1:12 slope rule: 1 foot of ramp for every inch of rise for safe wheelchair access.