• A two-year warranty from date of delivery applies to defects attributable to poor materials or workmanship.
• All moveable parts - batteries, cables, mains units, rechargeable batteries etc. - are excluded from the warranty.
• Defects which come under warranty will be made good for the customer at no charge on production of the receipt. No further claims can be entertained.
• The costs of transport in both directions will be borne by the customer should the equipment be located anywhere other than the customer’s premises.
• In the event of transport damage, claims under warranty can be honored only if the complete original packaging was used for any transport and the scale secured and attached in that packaging just as it was when originally packed. All the packaging should therefore be retained.
• A claim under warranty will not be honored if the equipment is opened by persons not expressly authorized by seca to do so.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for warranty of this product.

Please call us for Specific Details.

• Returns are accepted within 30 days from the date of shipment.
• All returns are subject to a minimum 10% restocking fee.
• All returns must have an RGA number (Returned Goods Authorization Number). Unauthorized returns cannot be processed.
• Products must be in new, unused condition, untampered with, and returned in their original packaging at the customer's expense.
• If a return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

For further details, please contact us. We value your satisfaction and are happy to assist you.