Skillbuilders Bi-Height Wedge - Adaptive Positioning Support

Manufacturer warrants this product as under:

• One year warranty against defects in manufacturing and workmanship.
• Manufacturer reserves the right to repair or replace warranted products at its discretion.
• Warranty does not include any labor incurred in the replacement part installation or repair of a defective product.
• Manufacturer does not warrant goods that have been misused or abused.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms and conditions apply for the warranty of this product.

• We are happy to accept returns within 30 days of delivery. Unfortunately, returns cannot be processed after this period.
• To initiate a return, please obtain a Returned Goods Authorization (RGA) number. Unauthorized returns will not be accepted.
• The RGA number must be clearly displayed on each returned package for processing.
• Approved return merchandise must be shipped to the location provided by our customer service team.
• For your protection, we recommend keeping a record of the shipment when returning merchandise, including proof of delivery from the carrier.
• If the merchandise is in resalable condition, a 25% restocking fee will apply to returned items.
• The customer is responsible for return shipping costs unless the return is due to an error on the manufacturer’s part.
• Your account will be credited for the returned merchandise once it is received and processed.
• Credits for returns will be issued to the original purchaser. The credit can be applied to your open balance or future purchases. Please note that cash refunds are not available.
• Returned items must be in new, unused, and resalable condition, and must be returned in their original packaging at the customer’s expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any applicable credit card or PayPal processing fees will be deducted from your refund.
• For hygiene and bath products, returns are not accepted due to health and safety concerns.

If you need further assistance or have any questions, please don’t hesitate to contact us. We’re here to ensure your satisfaction with your purchase.

Q. How does the bi-height design work?
A. The Bi-Height Wedge has two incline options built into one unit. Simply rotate the wedge to switch between the two different height angles. This makes it easy to adjust positioning during therapy sessions without needing multiple wedges or extra equipment.

Q. What materials is the wedge made of?
A. It is made of molded foam with an integral waterproof coating, making it durable and easy to clean.

Q. What support features does the wedge offer?
A. It has high molded sides for lateral support and a positioning strap for added security.

Q. Can the Skillbuilders Bi-Height Wedge help improve posture?
A. Absolutely. The Bi-Height Wedge promotes proper body alignment by providing stable support at different angles. It’s often used in therapy to help with spinal alignment, muscle tone regulation, and better positioning during daily activities or therapy exercises.

Q. Is the Skillbuilders Bi-Height Wedge easy to move around?
A. Yes, the Skillbuilders Bi-Height Wedge is lightweight, weighing between 7lbs. - 12 lbs. depending on the size. Its easy-to-carry design makes it simple to move between therapy rooms, homes, or different users without any hassle.