Skillbuilders Soft-Top Head Protective Helmet - Special Needs Safety

Manufacturer warrants this product as under:

• One year warranty against defects in manufacturing and workmanship.
• Manufacturer reserves the right to repair or replace warranted products at its discretion.
• Warranty does not include any labor incurred in the replacement part installation or repair of a defective product.
• Manufacturer does not warrant goods that have been misused or abused.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms and conditions apply for the warranty of this product.

• We are happy to accept returns within 30 days of delivery. Unfortunately, returns cannot be processed after this period.
• To initiate a return, please obtain a Returned Goods Authorization (RGA) number. Unauthorized returns will not be accepted.
• The RGA number must be clearly displayed on each returned package for processing.
• Approved return merchandise must be shipped to the location provided by our customer service team.
• For your protection, we recommend keeping a record of the shipment when returning merchandise, including proof of delivery from the carrier.
• If the merchandise is in resalable condition, a 25% restocking fee will apply to returned items.
• The customer is responsible for return shipping costs unless the return is due to an error on the manufacturer’s part.
• Your account will be credited for the returned merchandise once it is received and processed.
• Credits for returns will be issued to the original purchaser. The credit can be applied to your open balance or future purchases. Please note that cash refunds are not available.
• Returned items must be in new, unused, and resalable condition, and must be returned in their original packaging at the customer’s expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any applicable credit card or PayPal processing fees will be deducted from your refund.
• For hygiene and bath products, returns are not accepted due to health and safety concerns.

If you need further assistance or have any questions, please don’t hesitate to contact us. We’re here to ensure your satisfaction with your purchase.

Q. Will the helmet stay securely on during active movement?
A. Yes, the adjustable chin strap keeps the helmet firmly in place, even during active play, walking, or therapy exercises. You can easily adjust or remove it for a snug and comfortable fit every time.

Q. Can the Skillbuilders Helmet be used both indoors and outdoors?
A. Yes, it’s designed for versatility. Whether your child is playing indoors, walking outside, or attending therapy sessions, the helmet provides consistent protection without being bulky or uncomfortable.

Q. How do I know which helmet size will fit correctly?
A. To find the right helmet size, measure your child's head circumference using a soft tape measure around the widest part of the head. Then, simply match the measurement to the sizing chart to ensure a secure and comfortable fit.

Q. Is the Skillbuilders Soft Top Helmet lightweight and easy to wear?
A. Yes, the helmet weighs only 0.5 lbs., making it incredibly lightweight and comfortable for daily use.

Q. Is the helmet washable?
A. Yes, the material is washable, making it easy to clean and maintain.