Tumble Forms Carrie Collar - Antimicrobial Head & Neck Support

• Manufacturer warrants that all products shall be free from manufacturing defects for the period of one year from the date of purchase.
• Customer must notify us of any manufacturing defect within five days to get a free replacement.

Please call us for specific details.

• Returns are accepted within 90 days of receiving the product.
• All returned merchandise is subject to a restocking fee. For applicable restocking fees, please consult the chart below.

• An RGA number is required for all returns. Unauthorized returns will be rejected.
• RGA numbers expire after 30 days. Please return your items within this timeframe.
• To be eligible for return, items must be new, unused, untampered with, and in their original packaging. Customers are responsible for return shipping costs.
• If your return is not caused by a manufacturing defect, the original shipping cost and payment processing fee will be deducted from your total refund.
• Special order items, Custom orders, and Hygiene products are not returnable or refundable.
• Standard manufacturer terms & conditions apply for return policy of this product.

Please call us for specific details.

Q. Can the Carrie Collar be used with the Carrie Seat System?
A. Yes, the collar is compatible with the Carrie Seat System and is suitable for use in primary school settings to provide additional head and neck support.

Q. What size neck does the Carrie Collar fit?
A. This collar is designed to fit users with a 14" neck circumference. Ensure accurate neck measurement for proper fit and support.

Q. How does the Carrie Collar fasten?
A. It attaches securely at the front using a quick-release hook and loop fastener, making it easy to put on and take off without causing discomfort.

Q. Can this collar be used as a restraint in transportation?
A. No, the Carrie Collar is not designed or approved for use as a child restraint in transportation. It should only be used in therapeutic or seated environments.