Manufacturer's walking aids and accessories carry differing warranty periods based on the type of product.

The manufacturer warrants this product against defects in material & workmanship according to the schedule below:

Warranty covers defects in materials or workmanship, excluding damage, deterioration or malfunction resulting from:

• One Year Limited Lifetime Warranty: Covers defects in materials and workmanship for the period of 1 Year to the original purchaser if registered with manufacturer within 30 days of purchase.
  • Negligence, misuse, abuse or failure to follow instructions.
  • Shipment of the product (claims must be presented to the carrier).
  • Repair or attempted repair by anyone other than manufacturer.
  • Any product which has been altered.
  • Normal wear on rubber accessories (such as tips).
  • Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
  • Warranty also does not extend to any product which has not been purchased from manufacturer.
• Please call us for specific details.

• In order to expedite a return, a Return Merchandise Authorization (RMA) should be obtained.
• Unauthorized returns without a previously issued RMA are not accepted.
• When requesting an RMA, please provide your customer number, purchase order, model, serial number (when applicable), quantity, reason for return, and a valid email address.
• Buyer must inform manufacturer for Return Merchandise Authorization (RMA) request within 5 business days of receiving your order.
• If items are returned undamaged in their original packaging, we will either exchange them or offer a full refund (less shipping) based on your original payment method.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• The product(s) must be returned to manufacturer within 10 business days of the issuance of the RMA
• NOTE: Manufacturer recommends that you
  • Use a carrier that offers shipment tracking for all returns, and
  • Either insure your package for safe return to Walk Easy or declare the full value of the shipment. This protects you if the shipment is lost or damaged in transit. Walk Easy is not responsible for any loss or damage to the product during shipping.
• Standard Manufacturer Terms & Conditions Apply for Return Policy of this Product

Please call us for specific details

Q: What is the weight limit for these crutches?
A: They can support up to 160 lbs.

Q: What is the recommended user height?
A: These crutches are designed for users between 4'0" and 5'0" tall.

Q: Are these crutches height adjustable?
A: Yes, the grip-to-floor height adjusts from 21.8" to 29.6".

Q: What type of cuff do these crutches have?
A: They have a full cuff with a 3¾" diameter and a V-shaped front opening for easy removal.

Q: Do these crutches come with crutch tips?
A: Yes, they include model T10 Pivoflex tips for stability and traction.

Q: Are these crutches lightweight?
A: Yes, they are lightweight yet durable for easy use.

Q: Can these crutches be used both indoors and outdoors?
A: Yes, they are designed to provide stability on various surfaces.

Q: Are the handles comfortable to hold?
A: Yes, they are designed for comfort and ease of use.

Q: Are these crutches sold as a pair?
A: Yes, they come as a pair.

Q: Can the cuffs be adjusted?
A: No, the cuffs are fixed but designed for a secure and comfortable fit.