Ablenet Big Red Switch - Large Accessible Switch for Assistive Use

• Manufacturer provides “Two Year Limited Warranty” against defects in materials and manufacturing form the date of purchase.
• The limited warranty is not transferable and is only offered to the first customer who purchases the product.
• Defects or damage that result from: improper operation, storage, misuse or abuse, accident or neglect, contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; subjecting the products to abnormal usage or conditions; or other acts which are not the fault of manufacturer, are excluded from coverage.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

Please call us for specific details.

• We gladly accept returns within 30 days from the date of shipment for a full refund. Unfortunately, we are unable to process returns beyond this timeframe.
• To ensure a smooth return process, all items must be returned in their original condition and packaging.
• A Returned Goods Authorization (RGA) number is required before sending back any item. This helps us process your return efficiently.
• Items must be new, unused, and untampered to qualify for a refund. Customers are responsible for return shipping costs.
• If a return is not due to a manufacturing defect, any applicable payment processing fees (credit card/PayPal) will be deducted from the refund.
• This product is subject to the standard return policy set by the manufacturer.

If you have any questions or need assistance with your return, our team is happy to help. Please contact us for further details.

Q. The colored switch cap comes off while using the Big Red. Is there a way to secure it so it doesn’t come off as easily?
A. To better secure your switch top to the body of your Big Red, we recommend adding a small amount of semi-permanent adhesive to the threads of the switch top. This will provide additional resistance to help hold the switch top in place.
We recommend the following adhesives:

• Elmer’s School Glue


• Any hot glue from a hot glue crafting gun


• Any thread seal tape (otherwise known as plumber’s tape)


• Any removable mounting or poster putty

Q. How much pressure is required to activate it?
A. It requires about 5 ounces (approx. 140 grams) of force—very responsive and suitable for users with mild to moderate strength.

Q. Does it come with a cord?
A. Yes, it includes a 6-foot cord for convenient and flexible placement.