Ablenet Pillow Switch - Soft Adaptive Pressure Switch Control

• Manufacturer provides “Two year limited warranty” against defects in materials and manufacturing from the date of purchase.
• The limited warranty is not transferable and is only offered to the first customer who purchases the product.
• Defects or damage that result from: improper operation, storage, misuse or abuse, accident or neglect, contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; subjecting the products to abnormal usage or conditions; or other acts which are not the fault of manufacturer, are excluded from coverage.
• The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for warranty of this product.

Please call us for Specific Details.

• We gladly accept returns within 30 days from the date of shipment for a full refund. Unfortunately, we are unable to process returns beyond this timeframe.
• To ensure a smooth return process, all items must be returned in their original condition and packaging.
• A Returned Goods Authorization (RGA) number is required before sending back any item. This helps us process your return efficiently.
• Items must be new, unused, and untampered to qualify for a refund. Customers are responsible for return shipping costs.
• If a return is not due to a manufacturing defect, any applicable payment processing fees (credit card/PayPal) will be deducted from the refund.
• This product is subject to the standard return policy set by the manufacturer.

If you have any questions or need assistance with your return, our team is happy to help. Please contact us for further details.

Q: What are typical uses of pillow switch?
A: Switches can be used in a variety of ways and with a variety of devices.

When using switches in an augmentative and alternative communication (AAC) setting, they are commonly used as external inputs for speech generating devices (SGDs), computer and iPad switch interfaces, and switch adapted toys.

Q: How is the switch activated?
A: A user simply presses against it with their head, shoulder, arm, or any other part of the body. It activates as long as the user applies pressure (only about 2.5 ounces)

Q: Is the cable included, and how long is it?
A: Yes, the switch comes with a 6-foot cord, providing flexibility for bedside or wheelchair setups.

Q: Is this switch wireless or battery-powered?
A: No—it is a wired, passive switch with no battery or power requirements. It’s plug-and-play.

Q: How to clean the cloth cover on the Pillow Switch?
A: To clean the Pillow Switch cover, we recommend the following:

• Always remove the fabric cover from the switch before applying any water or soap
• For immediate exposure to a staining liquid/ solid, run fabric cover under lukewarm water and softly scrub area by hand
• For tough stains, use a washing machine and laundry soap. We recommend putting the cover in a zippered pocket of a jacket or the pocket of your jeans to prevent loss or damage while in the washing machine.