• The manufacturer offers a Limited Lifetime warranty on this product against defects in workmanship and materials arising under normal use by the original purchaser.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions are applicable for warranty of this product.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment. Unfortunately, we are unable to process returns beyond this period.
• A 15% restocking fee applies to all returns, along with any applicable shipping charges.
• All returns require a Returned Goods Authorization (RGA) number before being sent back. Returns without prior authorization cannot be accepted.
• Products must be in their original condition, unused, and in their original packaging. Customers are responsible for return shipping costs.
• If a return is not due to a manufacturing defect, the original shipping cost and any payment processing fees (credit card/PayPal) will be deducted from the total refund.
• For health and safety reasons, we are unable to accept returns on hygiene and bath products.
• Custom orders are non-refundable and non-returnable.
• The return policy for specific products may vary based on the manufacturer’s terms and conditions.

If you have any questions or need assistance with a return, we are happy to help. Please contact us for further details.

Q. What makes this hip belt different from a standard 2-point belt?
A. Bodypoint® 4-point padded hip belt provides four secure attachment points, offering better control over pelvic rotation, anterior/posterior tilt, and thrusting. This prevents sliding, twisting, and belt migration—common issues with 2-point belts.

Q. Is the belt safe for users with bladder sensitivity or abdominal pressure concerns?
A. The Sub-ASIS gel pads position the belt just below the Anterior Superior Iliac Spine, helping reduce pressure on the bladder and soft tissues while maintaining secure pelvic support.

Q. Is it suitable for users with low muscle tone or involuntary movements?
A. The belt is ideal for users with low tone, high activity, or thrusting behaviors. The secondary anchor straps prevent the belt from riding up or twisting, maintaining consistent pelvic alignment.

Q. How does the design support comfort and durability?
A. The belt includes closed-cell foam padding for excellent pressure distribution and a soft, wrinkle-free liner for skin protection. The deep D-ring design allows easier grasping—even for users with limited hand function.

Q. Is the belt compatible with most wheelchairs?
A. The versatile mounting options make it compatible with a wide range of wheelchair frames, including those needing anterior or above-pelvis anchoring.