KNOWHEN Saliva Ovulation and Fertility Test | Reusable Test Kit

• The product warranty is applicable as per the terms and conditions provided by the product manufacturer.

Please call us for specific details.

• No returns will be accepted after 30 days from the date of shipment.
• All returns are subject to a restocking fee as per manufacturers terms and conditions.
• All returns must have an RGA number (Returned Goods Authorization), unauthorized returns will not be accepted.
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customers expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost will be deducted from the total refund.
• Hygiene, bath and toilet items cannot be returned once opened or used.
• Standard manufacturer terms and conditions apply for return policy of this product.

Please call us for specific details.

Frequently Asked Questions:

Q1. Q: How many days before full ferning do you typically see partial ferning?

A: Typically, partial ferning can be observed 3-4 days before full ferning occurs.

Q2. Is it better to lick the lens or use a finger to apply saliva?

A: It is best to use your finger to apply saliva from under your tongue to the lens. This method helps avoid creating bubbles.

Q3. Should I use water to clean the microscope?

A: To clean the microscope, use the enclosed cloth. Avoid using water directly on the lens as it could seep inside and cause damage. A damp cloth may be used cautiously.

Q4. How do you activate the light on the microscope?

A: The light automatically activates when you remove the top and the red plastic ring.

Q5. Is it normal for the ferning pattern to appear off-center in the saliva sample?

A: Yes, this can occur at the start of the ovulation cycle. Record these observations using the KNOWHEN app to track changes accurately.

Q6. How can I remove air bubbles from the saliva on the lens?

A: Gently smooth the saliva with your finger to remove any air bubbles.

Q7. How many days before ovulation does this product indicate fertility?

A: The test can indicate increased fertility 3-4 days before ovulation.

Q8. Does the microscope light turn off by itself?

A: Yes, the light will automatically turn off when the cover is replaced.

Q9. What should I do if the light doesn’t turn on even after removing the protective ring?

A: If the light doesn't turn on, it may be necessary to replace the batteries.