PHS Medical Aluma Elite Mat Table with Fixed Height

Manufacturer warrants this product to be free of defects in materials and/or workmanship to the original consumer/purchaser from the date of purchase under the following:

• Aluminum Frame Warranty: 10 Years warranty (Structural Only)
• Steel or Wood Frame Warranty: 5 Years warranty (Structural Only)
• Laminate, phenolic or plastic frame Warranty: 3 Years warranty (Structural Only)
• Foam and Upholstery: 2 Years warranty
• Electrical Components: 2 Years warranty
• Labor Warranty: Labor covered on repairs in 1st year
• Moving components, hardware, accessories, and custom printed upholstery and graphics (excluding Rolling Stools with Full Color Graphics - RS-LOGO, MRS-LOGO): 1 Year warranty
• 6 Months on Rolling Stools with Full Color Graphics (RS-LOGO, MRS-LOGO)
• Exceptions: Portable Aluminum Table (5 Years Structural Only)

• The manufacturer shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages or delay, including damages for loss of income or loss of use.
• This Warranty does not include damage resulting from accident and expressly excludes normal wearing of parts or deterioration due to normal wear and tear, damage caused by improper set-up or storage, defect caused by transportation, accident, fire, flood, alteration, abuse, misuse, or negligence.

Any obligation of the manufacturer under this Warranty shall automatically and immediately terminate, without notice from or any further action by manufacturer and the manufacturer shall have no responsibility for damages of any kind as a result of the occurrence of any of the following:

• Alteration or obliteration of any identifying marks.
• Accident, misuse, abuse or negligent use of the products or any component thereof;
• Any repair or alteration of the products or any component thereof made outside manufacturer authorization;
• Failure to provide normal maintenance for the products or any component thereof in accordance with the product operating manual;
• Improper installation, setup, or operation (including both mechanical and electrical) of the Products or any component thereof, which includes operation of the Product not in accordance with the product’s operating manual;

Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.

Standard Manufacturer Terms & Conditions are applicable for Warranty of this product.

Please call us for specific details.

• Returns are accepted within 30 days from the shipment date.
• A restocking fee may apply upon inspection of the returned item.
• Orders canceled during production may be subject to a restocking fee.
• All returns require an RGA (Returned Goods Authorization) number. Unauthorized returns cannot be processed.
• Products must be in new, unused condition, untampered, and returned in their original packaging at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund.
• For hygiene reasons, used or opened hygiene products cannot be returned.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

Delivery Inspection Policy:

• We encourage customers to inspect all shipments immediately upon arrival.
• If the package appears damaged, you have the right to refuse the delivery.
• Once a delivery has been accepted, Medicaleshop will not be held liable for any damages.

Please call us for specific details.

Q. How does the fixed-height model differ from the Aluma Elite Elevating Mat Table?
A. The fixed model has a 21" height and supports up to 1000 lbs., offering a cost-effective, sturdy option. The elevating version adjusts from 21"–31", allowing easier patient transfers. Both share the same strong aluminum frame and cushioning.

Q. Is the PHS Aluma Elite Mat Table suitable for bariatric patients?
A. Yes, the Aluma Elite supports up to 1000 lbs. and features a wide, reinforced aluminum frame—making it ideal for bariatric therapy and high-capacity clinical use.

Q. Can the Aluma Elite Mat Table stay stable on any floors?
A. Yes, it includes four leveling feet that can be adjusted to maintain stability on any floor including uneven surfaces—ideal for dynamic rehab exercises.

Q. Does the Aluma Elite Mat Table include built-in storage?
A. No, the standard Aluma Elite Mat Table does not include built-in storage. However, you can add an optional storage shelf in a variety of accent colors during the ordering process.

Q. How do optional side bumpers improve safety?
A. Side bumpers help protect patients from hard frame edges during therapy, especially during movement or transfers. It can be added from Accessories while placing order.

Q. Is it possible to customize the Aluma Elite Table to match my clinic’s interior?
A. Yes, you can choose from multiple frame colors,different upholstery colors, and even add a custom logo to match your clinic’s branding.