• The manufacturer provides an unconditional 10 years warranty against defects in materials and workmanship from the date of purchase.
• The warranty does not cover damages caused by purchaser’s abuse, misuse, and/or negligence of or with respect to the manufacturer product.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for the warranty of this product.

Please call us for Specific Details.

• Returns are accepted within 2 months from the date of shipment. Unfortunately, we cannot process returns after this period.
• All returns are subject to a 20% restocking fee.
• To process a return, you must obtain a Returned Goods Authorization (RGA) number. Unauthorized returns will not be accepted.
• Returned products must be in new, unused condition, undamaged, and in their original packaging. The customer is responsible for return shipping costs.
• If your return is not due to a manufacturing defect, please note that the original shipping cost and any applicable credit card or PayPal processing fees will be deducted from your refund.
• For hygiene products, returns are not accepted once the item has been opened or used, due to health and safety concerns.
• Custom orders are non-refundable and non-returnable. Please ensure all details are confirmed before placing your custom order.
• Standard manufacturer terms and conditions apply to the return policy for this product.

If you have any questions or need assistance, please don't hesitate to contact us. We are here to ensure your satisfaction with your purchase.

Q. What makes the Roll-A-Ramp Portable Heavy-Duty Ramp different from standard ramps?
A. This ramp features 40% thicker tread links, providing increased durability and strength. It is designed for heavy-duty applications while remaining lightweight and easy to store.

Q. What materials are used to manufacture this ramp?
A. It is made from aircraft-grade aluminum, which is resistant to rust and corrosion, ensuring long-lasting durability.

Q. Is the Roll-A-Ramp Heavy Duty Ramp easy to set up?
A. Absolutely! Setting up the Roll-A-Ramp is quick and simple. It requires no special tools or permanent installation. Just unroll the ramp, place it securely on the surface, and you’re ready to use it within minutes, making it perfect for both temporary and semi-permanent needs.

Q. How is the ramp stored when not in use?
A. The ramp rolls up like a sleeping bag, making it easy to store in compact spaces when not needed.

Q. Can this ramp be used for public access and mobility needs?
A. Yes, the ramp is versatile and can be used for public access, loading heavy equipment, and other commercial or industrial applications.

Q. Is the ramp easy to transport?
A. Yes, due to its lightweight construction and roll-up design, the ramp is easy to carry and transport.