• Manufacturer warrants to the original end purchaser of the product that the product is free from defects in material and workmanship under normal use and service.
• This warranty does not cover normal deterioration of the product due to wear and exposure.
• This warranty does not apply to any product that has been subject to misuse, abuse, neglect, alteration, accident, usage not in accordance with product instructions, acts of God, or improper installation, or that has been used for rental purposes or repaired by someone other than manufacturer
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• The product warranty is applicable as per the terms and conditions given by the product manufacturer.

Please call us for specific details.

• All returns are subject to a 10% restocking fee
• No returns will be accepted after 60 days from date of purchase.
• Only stock items may be returned.
• All returns must have an RGA number (Returned Goods Authorization) unauthorized returns will not be accepted.
• The products must be new, unused condition, not tampered with, in original packaging and returned at customer's expense in original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• All freight charges, fuel surcharges, handling fees and additional freight services are non-refundable.
• No returns accepted for Hygiene & Bath products due to health concerns
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms & conditions are applicable for return policy of this product.

Please call us for specific details

Q: Can one person carry and set up the PVI Singlefold Ramp?
A: Yes, this ramp is designed to be lightweight and portable. It folds in half like a suitcase and includes a carrying handle. Most people can carry and set it up without assistance, especially the shorter lengths.

Q. Has the ramp undergone safety testing?
A. Yes, it has been tested at a 3X safety factor to ensure reliability.

Q: Will the ramp slip or shift during use?
A: No — the ramp features a high-traction surface and non-skid bottom to prevent slipping. However, for added security on slick or sloped surfaces, it can be secured using optional anchoring holes.

Q: Is it weatherproof for outdoor use?
A: Yes — the ramp is made from aircraft-grade aluminum, which is rust-resistant and weatherproof. It can safely be used outdoors in rain or snow, but we recommend storing it indoors when not in use to extend its life.

Q. How portable is the PVI Singlefold Ramp?
A. The ramp is lightweight and folds in half, making it easy to handle and set up. It includes a convenient handle, allowing it to be carried like a suitcase for effortless transportation.

Q. How do I determine the appropriate ramp length for my needs?
A. To choose the correct ramp length, consider the rise (height) you need to overcome. Refer to the PVI ramp sizing chart to match the rise with the recommended ramp length, ensuring safe and comfortable use.

Q: Will it work on uneven surfaces like brick or grass?
A: Yes, it works on most surfaces including concrete, tile, brick, and compacted grass. The ramp is sturdy and self-supporting, but placing it on a solid, level surface is always recommended for best results.