Big Button AAC Device - Attainment Company Assistive Tech

• Attainment's GoTalk products are warranted for a period of Two (2) year from the date of delivery.
• This warranty covers material and workmanship defects or defects in the manufacturing process for two years from the original date of purchase.
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard Manufacturer Terms & Conditions are applicable for Warranty of this product.
• Please call manufacturer for warranty/repair issues, medicaleshop cannot provide onsite warranty/repair services.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment. Unfortunately, we are unable to process returns beyond this period.
• We do not guarantee fulfillment of any desired purpose or product suitability to the user and this will not be considered as a valid reason for return.
• A restocking fee of 20% will be charged to cover inspection, handling and repackaging.
• A Return Authorization (RA) Number will be issued and must be clearly marked on all cartons and correspondence.
• The products must be new, unused condition, not tampered with, in original packaging and returned at the customer's expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost will be deducted from the total refund
• Any damage due to use, mishandling or improper packing of the return will be noted and deducted from the credit issued.
• No returns accepted for Hygiene & Bath products due to health concerns
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer Terms & Conditions are applicable for Return Policy of this product.

Please call us for specific details.

Q. What's the difference between the Big Button and the Big Button with Steps and Levels?
A. The standard Big Button offers two modes:

• Single Message Mode for one 48-second message
• Tap-to-Talk Mode, which plays one of up to three 24-second messages based on the number of button taps.

The Big Button with Steps and Levels adds more flexibility:

• Steps Mode lets you record up to 3 activities, each with 10 six second steps
• Levels Mode stores 10 different messages that remain consistent until changed
  It also features an LCD screen for tracking steps and levels.

Q. How many messages can the Attainment Company Big Button record and store?
A.

• The basic Big Button records up to three messages in tap-to-talk mode.
• The Big Button with Steps and Levels can store up to 40 messages, 3 activities × 10 steps (in Steps Mode), 10 individual messages (in Levels Mode)
  Each step or message has a 6-second limit, except for one level that allows 14 seconds.

Q. How does the tap-to-talk mode work on the Big Button?
A. In tap-to-talk mode, the device plays a message based on how many times the button is tapped, one button tap plays the first message, two taps play the second, and three taps play the third.

Q. Can I change just one message without deleting the others on Big Button AAC device?
A. Yes, you can update individual messages or steps without affecting the rest. For example, if you're editing a daily routine, you can re-record just Step 5 of an activity—no need to re-record the full sequence.

Q. Does the Big Button AAC Device require special batteries or charging?
A. No special charger is needed. The Big Button AAC runs on two AAA batteries, which are included in the package. It’s a battery-operated device, so there's no need for cords or outlets.

Q. Can this assistive communication device be mounted for stability?
A. Yes, the Big Button features both a threaded insert and keyhole slots for secure wall or table mounting. It also has nonskid rubber feet to prevent slipping during tabletop use.

Q. Can I use image overlays with the Big Button by Attainment Company?
A. Yes, it has a transparent cap for inserting 3" x 3" image overlays, and there's a convenient storage compartment for overlays on the back.

Q. Is the Attainment Big Button AAC Device portable?
A. Weighing just 8.1 oz and measuring 5¾" across, the Big Button is lightweight and easy to carry. It features a sleek design with mounting options on wheelchairs or walls, making it versatile for home, school, or therapy settings.

Q. Is the Autism Assistive Communication Technology device loud enough for use in noisy environments?
A. Yes. The Big Button AAC includes volume control and delivers clear, high-quality sound, making it suitable for busy classrooms, therapy sessions, or public spaces.