Drive Medical PRIMECARE Sit-to-Stand Lift - 450 lb Capacity

Frame: Limited Lifetime Warranty.

Electronics: 5 (Five) Year Limited Warranty.

Battery: 1 (One) Year Limited Warranty under normal use and service.

• Damage caused by use in unsuitable environmental conditions or failure to maintain the product in accordance with user and service instructions is not covered.
• Any alteration, modification, or repair unless performed by or authorized in writing by the manufacturer will void this warranty.
• This device was built to exacting standards and carefully inspected prior to shipment.
• This Lifetime Limited Warranty is an expression of confidence in the materials and workmanship of products and assurance to the consumer of years of dependable service.
• This warranty does not cover device failure due to owner misuse or negligence, or normal wear and tear. The warranty does not extend to wearable components.

Please call us for specific details.

• Returns are accepted within 30 days from the date of shipment.
• A 25% restocking fee will apply to all returns.
• All returns must include an RGA (Returned Goods Authorization) number. Unauthorized returns will not be accepted.
• Returned products must be in new, unused condition, not tampered with, and in their original packaging. The return must be made at the customer's expense.
• If the return is not due to a manufacturing defect, the original shipping cost and any credit card/PayPal processing fees will be deducted from the refund amount.
• All freight charges, fuel surcharges, handling fees, and additional freight services are non-refundable.
• Hygiene products cannot be returned once opened or used due to health concerns.
• Custom orders are non-refundable and non-returnable.
• Standard manufacturer terms and conditions apply to the return policy for this product.

We are committed to your satisfaction. Please feel free to contact us for any specific details or assistance with your return.

Q: What is the maximum weight capacity of the PRIMECARE Sit-to-Stand Lift?
A: The lift supports patients up to 450 lbs safely, with audible and visual alerts if exceeded.

Q: Can the lift still operate if the hand pendant is not functioning?
A: Yes, the dual control system ensures the lift can be operated even if one control becomes inoperable.

Q: How adjustable are the support components for different patients?
A: The knee pad is fully adjustable, and the foot plate is removable, allowing for customized positioning for comfort and safety.

Q: Is the lift easy to maneuver in tight spaces?
A: Yes, with the lowest floor clearance in its class and ergonomic handles, the lift is designed for smooth operation in confined areas.

Q: How does the battery system work?
A: The lift’s battery can be charged while on or off the lift. Audible and visual alerts notify caregivers when the battery is low.

Q: Does the lift offer any features for compliance and maintenance tracking?
A: Yes, the PRIMECARE lift includes maintenance monitoring and tracking capabilities to support no-lift policies and ensure consistent safety standards.