Everest & Jennings Traveler L4 Wheelchair - Lightweight, Adjustable

• Five years - Warranty on Side frames and cross braces
• One Year - Warranty on Wheels, handrims, front rigging, forks
• 6 months - Warranty on all other durable components not listed above
• Entire warranty, exclusive remedy and consequential damages disclaimer this warranty is manufacturer's only warranty and is in lieu of all other warranties, express or implied.
• This warranty is limited to the repair or replacement of the defective parts. shall not be liable for and hereby disclaims any direct, special, indirect, incidental, exemplary or consequential damages, including, but not limited to: damages for loss of profits or income, loss of use, downtime, cover, or employee or independent contractor wages, payments and benefits.
• This device was built to exacting standards and carefully inspected prior to shipment.
• This warranty is an expression of confidence in the materials and workmanship and assurance to the consumer of years of dependable service.
• Warranty Exclusions -
  • Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight damage, tampering or failure to seek and obtain repair or replacement in a timely manner
  • Products which are not installed, used, or properly cleaned and maintained as required in the official manual for the applicable product
  • Products considered to be of a non-durable nature including, but not limited to: casters, filters, fuses, gaskets, lubricants, and charts
  • Accessories or parts not provided by manufacturer
  • Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in connection with such products which are not expressly authorized in writing, in advance, by manufacturer
  • Any labor or shipping charges incurred in the replacement part installation or repair
  • Costs and expenses of regular maintenance and cleaning
  • Representations and warranties made by any person or entity other than manufacturer
• Parts under warranty will be covered at no cost. Any labor cost for service under warranty is not covered as per our terms of sale.
• The product warranty is applicable as per the terms and conditions given by the product manufacturer.

Please call us for specific details.

• Returns are accepted within 30 days from the shipment date. Unfortunately, we are unable to process returns beyond this timeframe.
• A Return Merchandise Authorization (RMA) must be obtained from our Customer Service team before sending any items back.
• We strive to provide quality products, but we cannot guarantee suitability for every individual need. Personal preference or product suitability cannot be considered a valid reason for return.
• All returned items must be in their original, unopened packaging, unused, and in the same condition as received. Returns should be shipped to the designated location provided by the manufacturer, using prepaid shipping.
• If an order is refused upon delivery or a return is requested due to customer preference, a restocking fee of 25% or $10 (whichever is greater) will apply. Additionally, the customer is responsible for both the original and return shipping costs.
• Returned items will undergo inspection upon receipt. The manufacturer will assess whether a product qualifies for warranty coverage and determine if it will be repaired or replaced.
• Returns that are not due to a manufacturer defect will be refunded minus the original shipping cost and any applicable payment processing fees.
• Shipping charges, fuel surcharges, handling fees, and costs related to additional freight services are non-refundable.
• Due to health and safety regulations, we are unable to accept returns on hygiene and bath products. We appreciate your understanding.
• Custom-made orders are specially crafted to meet specific needs and, therefore, cannot be returned or refunded.
• Certain products, due to their nature, are not eligible for return, including but not limited to:
  • Patient lifts
  • Sterile products
  • Discontinued items
  • Private label goods
  • Pedigreed products
  • Clinical care recliners
  • Products with expiration dates
  • Items that cannot be restocked for hygienic reasons
  • Products requiring special handling or controlled storage conditions
  • Special orders, including non-stocked items, long-term care beds, furniture, and Hausted product line

For further details or assistance, please feel free to contact our Customer Service team. We are here to help and ensure a smooth experience for you.

Q. Does this wheelchair is lightweight for everyday use?
A. Yes, the Traveler L4 is a lightweight manual wheelchair weighing under 34 lbs. (excluding footrests), making it easier to propel, transport, and store. It’s ideal for users or caregivers looking for a portable wheelchair without sacrificing durability.

Q. Does this Traveler L4 lightweight wheelchair support different seat height adjustments?
A. The dual-position axle and multi-position caster forks allow the seat height to be adjusted to either 18" or 20", which helps optimize seating ergonomics and transfers for users of different heights.

Q. Is the Traveler L4 wheelchair safe for users with latex allergies?
A. It’s completely latex-free, which is an important feature for individuals with known sensitivities or medical conditions related to latex exposure.

Q. Does this E&J L4 Ultra lightweight wheelchair come with anti-tippers for added stability?
A. Anti-tippers are included standard with every Traveler L4 wheelchair. This feature adds rear stability, especially when navigating ramps or uneven terrain.

Q. Is the back height adjustable on Traveler L4 wheelchair by Graham Field?
A. Yes, the backrest height is adjustable between 16.5" and 18.5", allowing for customized lumbar and thoracic support. This is especially helpful for users with posture needs or during rehab.

Q. Can caregivers adjust the footrests and arms without tools?
A. Both front rigging and armrests on the foldable Traveler L4 chair can be adjusted tool-free, simplifying setup and repositioning.

Q. Is this L4 folding wheelchair by E&J suitable for both indoor and outdoor use?
A. The non-marking polyurethane tires roll smoothly over hard floors without leaving scuffs, while the durable carbon steel frame and sealed bearings ensure reliable use outdoors on sidewalks, ramps, or pavement.

Q. Is the Traveler L4 by Everest & Jennings easy to transport, and does it fold?
A. The Traveler L4 is lightweight at under 34 lbs without front rigging and folds easily for storage or travel. This makes it convenient for users or caregivers who need to transport it or tuck it away when not in use.

Q. Can I get replacement parts for the Traveler L4 if something breaks?
A. Yes, replacement parts are available upon request. For pricing and availability, please contact our customer service team at csteam@medicaleshop.com or call us at (866) 563-6812. We’ll be happy to assist you with a quote.