Special Tomato Out & About Seat – Portable Postural Support

• The manufacturer warrants to the original retail purchaser of this product, that if any part or component proves defective in material or workmanship within Two years of the purchase date, the defective part will be repaired or replaced, at the manufacturer’s discretion, free of charge.
• This warranty extends only to the original retail purchaser and is only valid when supplied with proof of purchase. Please retain proof of purchase with this Limited Warranty.
• Warranty service may be performed by an authorized service center or the factory.
• This warranty does not cover normal wear and tear, or damage caused by accident or misuse.
• Parts under warranty will be covered at no cost.
• Any labor cost for service under warranty is not covered as per our terms of sale.
• Standard manufacturer terms & conditions apply for warranty of this product.

Please note that the warranty will not be applicable if:

• A fault is the cause of misuse or poor maintenance.
• Repairs are carried out by a third party.
• The push chair is faulty due to general wear and tear which is the result of everyday use.
• A push chair is damaged as a result of an accident.
• The manufacturer is not satisfied that the stated warranty terms and conditions have been met.

Please call us for Specific Details.

• All returns must have an RA number (returned authorization number), unauthorized returns will not be accepted.
• All products must be returned within 30 days of the issuance of this RA#. RA numbers should be clearly displayed on the return packaging and labels.
• The item's must be in new and resalable condition and returned at the customer's expense in the original packaging.
• If your return is not due to any manufacturing defect then the original shipping cost and credit card/paypal processing fee will be deducted from the total refund
• You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier.
• Any costs required to make the item re-saleable will be deducted from your credit. If the item cannot be made re-saleable you have the option of paying to have the item delivered back to you or paying a 25% Disposal Fee.
• You must keep your original carton and packing materials for safe transport. Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.
• Restocking fee is applicable as per schedule below:

  Days elapsed from purchase date	Product condition	Restocking Fee
  Within 30 Days	Like-new, resalable condition	No restocking fee
  Within 30 Days	Not in like-new, resalable condition upon inspection	Amount of credit given will be determined by the manufacturer
  30-60 Days	Like-new, resalable condition	25% restocking fee
  30-60 Days	Not in like-new, resalable condition upon inspection	Amount of credit given will be determined by the manufacturer
  60-90 Days	Like-new, resalable condition	50% restocking fee
  60-90 Days	Not in like-new, resalable condition upon inspection	Amount of credit given will be determined by the manufacturer
  After 90 Days	Any	No credit will be issued

• Standard manufacturer terms and conditions apply to return policy of this product

Hygiene products are non-returnable:

• Portable Potty Seat
• Splash Guard

We are unable to accept returns or exchange of car seat products due to safety regulations and restrictions.

Please call us for Specific Details.